Qatar

Hukoomi

Qatar's unified e-government portal. 2,300+ services across residency, health, labour, traffic, education and business, with QID-based single sign-on.

Overview

Hukoomi (hukoomi.gov.qa) is Qatar's official e-government portal, the unified web surface for the kingdom's digital government services. It is operated under the Qatar Digital Government strategy and is now the discovery and access layer for more than 2,300 government services across Qatari ministries, authorities, and connected private-sector partners. Where Metrash and the Ministry of Interior app cover the resident-side daily flow (QID renewal, traffic, exit permits), Hukoomi is the broader catalog where residents and businesses find services that do not fall under MOI.

Hukoomi's catalog spans health (Hamad Medical Corporation appointments, primary health centres, vaccinations), labour (work permit-related transactions through the Ministry of Labour), traffic (driving licence and vehicle services through the General Directorate of Traffic), education (Ministry of Education school services, Supreme Education Council), business (commercial registration, professional licensing), and customs and ports. The portal supports single sign-on through QID-based authentication, so residents and citizens reach all integrated services through a single login.

Three operational points matter. First, Hukoomi is the catalog, not always the service execution; many transactions are discovered on Hukoomi and then completed inside the relevant authority's own surface (Metrash for MOI, Hamad's MyHealth for HMC, MOL for labour). Second, the integrated SSO means once you log in to Hukoomi, you typically do not need to log in again to the connected service. Third, the Qatar Digital Government strategy continues to migrate paper transactions to the platform, so service availability is expanding rather than contracting. Confirm specific transaction availability on hukoomi.gov.qa before assuming a flow.

Services offered

  • Health card application and renewal
  • Visa and QID services
  • Traffic and licence services
  • Business licensing

How to access

  1. 1. Open hukoomi.gov.qa

    Visit hukoomi.gov.qa from any browser. The portal is available in Arabic and English. There is no mandatory app; the web portal is the primary surface.

  2. 2. Log in with QID-based SSO

    Choose Login and complete QID-based authentication. The portal uses the resident's or citizen's QID as the identity anchor, with Metrash-equivalent verification on the first login.

  3. 3. Search or browse the catalog

    Use the search bar to find a specific service by name, or browse by category (Health, Labour, Traffic, Education, Business). The catalog returns the relevant service tile with a brief description and a button to start.

  4. 4. Start the service

    Choose Start Service. The portal either keeps you inside Hukoomi for end-to-end execution or hands off to the relevant authority's surface (Metrash for MOI, MyHealth for HMC) with SSO so no second login is needed.

  5. 5. Track applications and download outputs

    Return to Hukoomi to track in-flight applications, download outputs (certificates, licences, PDF confirmations), and view history. The portal keeps a unified application history.

FAQs

Hukoomi is Qatar's official e-government portal, the unified web surface for over 2,300 government services across Qatari ministries and authorities. The name 'hukoomi' translates roughly as 'my government' and signals the resident-and-citizen-centric approach.

Yes. The portal itself is free. Only the underlying government fees apply for the services accessed through it. There are no Hukoomi platform charges.

Metrash is the Ministry of Interior app for resident-facing daily services (QID renewal, traffic fines, exit permits, family visas). Hukoomi is the broader catalog covering all government authorities including health, education, business, customs, and labour. The two are integrated, so many flows discovered on Hukoomi complete inside Metrash or another authority's surface.

For personalised services, yes. The QID is the identity anchor for residents and citizens. Visitors can access some public lookups and information without a QID, but the bulk of transactions require resident or citizen identity binding.

Yes. The Business category includes commercial registration (CR), professional licensing, trade name reservation, and many other Ministry of Commerce and Industry transactions. Businesses log in with their CR-linked authorised signatory identity.

Open Hukoomi, navigate to Health > Health Card, choose New or Renewal. The portal walks through the form, takes the fee through SADAD-equivalent integration, and issues the card. The physical card is collected at a health centre or delivered.

Open Hukoomi, navigate to Traffic > Fine Lookup, enter your QID and the platform queries the General Directorate of Traffic for outstanding fines. Pay through the integrated SADAD flow.

Yes. The portal is bilingual Arabic and English. Service availability is the same in both languages, although some service titles may be more discoverable in Arabic for legacy reasons.

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