United Arab Emirates
Amer Service Centres
Dubai's network of approved service centres for residency, visas, and Emirates ID.
Overview
Amer is a network of government-approved service centres in Dubai that submit residency and visa applications on behalf of residents, sponsors, and businesses. They sit between the customer and GDRFA-Dubai, ICP, and other Dubai authorities.
Amer centres are useful when an online application keeps failing on document checks, when you need translation and submission in a single trip, or when a sponsor (employer or family member) wants to outsource processing entirely. Amer also runs a phone helpline (8005111) and an app for tracking applications.
Services offered
- Visa applications
- Emirates ID typing
- Entry permits
- Status changes
How to access
1. Find a centre
Use amer.ae or the Amer app to locate the nearest service centre - they're spread across Dubai in malls, residential areas, and business hubs.
2. Bring documents
Originals and copies of passport, Emirates ID, sponsor papers, and any attested documents you need to use.
3. Pay and track
Pay government fees plus an Amer service fee (typically AED 100-300). Track via the app or by SMS.
FAQs
A Dubai government-approved service centre that submits residency and visa applications to GDRFA, ICP, and other authorities on your behalf.
Typically AED 100-300 service fee on top of the standard government fees, depending on the service.
No - you can renew online via the GDRFA-Dubai app. Amer is useful when applications fail on document checks or when you want hands-on help.
8005111 for general residency and visa enquiries in Dubai.
Skip the hassle
If you're stuck on a Amer transaction, a typing centre can take it from here.
Get help