United Arab Emirates

Dubai Now

Dubai's unified super-app aggregating 130+ services from RTA, DEWA, GDRFA, Dubai Police, DHA, Dubai Municipality and Salik in a single UAE Pass login.

Overview

Dubai Now (digitaldubai.ae) is the Smart Dubai super-app that consolidates more than 130 services from the major Dubai authorities, including the Roads and Transport Authority (RTA), Dubai Electricity and Water Authority (DEWA), General Directorate of Residency and Foreigners Affairs (GDRFA), Dubai Police, the Dubai Health Authority (DHA), Dubai Municipality, the Department of Economy and Tourism, Dubai Land Department (Ejari), Knowledge and Human Development Authority (KHDA), and Salik. The app launched in 2017 and is now the daily channel for most Dubai residents who do not want to install eight separate authority apps.

Login is through UAE Pass, which makes the app instantly biometric-secure and removes the need to memorise individual portal passwords. The home screen surfaces the resident's most-used services: DEWA bill, Salik balance, RTA driving licence and Mulkiya, GDRFA visa status, Dubai Police fines, Ejari certificates, and DHA appointments. Each transaction underneath calls the relevant authority's API and is processed by that authority, but the resident sees a single consistent flow inside Dubai Now without context-switching to multiple apps.

Three things matter day to day. First, payments through Dubai Now route through the official authority backends, so a paid DEWA bill or paid traffic fine reflects in the source system in real time. Second, the app surfaces unified notifications about fines, expiring documents, and renewal windows, which catches many Mulkiya and visa expiries before they become emergencies. Third, certain transactions that historically required a typing centre visit (Ejari renewal, salik tag activation, RTA driving licence renewal without medical) are now end-to-end in the app. Confirm specific transaction availability on the latest app version before assuming a workflow.

Services offered

  • RTA fines and Salik top-up
  • DEWA bill payment
  • Visa and Emirates ID lookups
  • Dubai Police fines and reports

How to access

  1. 1. Install DubaiNow

    Download DubaiNow from the App Store or Google Play. Publisher is Smart Dubai Government Establishment. The app is free and there are no in-app purchases.

  2. 2. Log in with UAE Pass

    On first launch, choose Login with UAE Pass. The app handles the redirect to UAE Pass, completes the face-scan, and returns to Dubai Now with your Emirates ID linked. No separate Dubai Now password is needed.

  3. 3. Link vehicles, visas, and premises

    On the home screen, accept the prompts to link your DEWA premise number, RTA vehicle plate, Mulkiya, driving licence, and GDRFA file. Each link is a one-time consent which the app remembers for future logins.

  4. 4. Enable smart notifications

    Open Settings > Notifications and enable smart alerts for bill due dates, Mulkiya expiry, driving licence expiry, visa expiry, and traffic fine notices. The app alerts well in advance so renewals can be planned without rushing.

  5. 5. Pay through Dubai Now's payment hub

    Save a credit or debit card in the secured payment hub. Subsequent payments to DEWA, RTA, GDRFA, Dubai Police and Salik flow through the same saved card with a single biometric confirmation.

FAQs

Yes. The app is free to download, free to use, and there are no transaction fees added by Dubai Now itself. Only the underlying government fees and any third-party payment gateway fees apply. Confirm specific transaction fees on the destination authority's portal.

No. Dubai Now is Dubai-only. Abu Dhabi residents use TAMM, which is the equivalent Department of Government Enablement super-app. Sharjah, Ajman, RAK, UAQ and Fujairah residents use the federal ICP Smart Services app and any local emirate app where one exists.

No, Dubai Now requires UAE Pass login. The reason is identity-binding the payment to the correct file. For unverified payments, Dubai Police's website allows a one-off fine payment by plate without login, but the receipt is then not stored in any account.

Children under 15 do not have their own Dubai Now account, but the parent can add them as dependants under Family Services and view their visa status, DHA vaccination record, and school information. The KHDA school directory ties into this.

The Salik tag must be linked to the same Emirates ID as the Dubai Now login. If the tag was bought under a company file or a relative's Emirates ID, it will not appear. Open the Salik app directly to confirm ownership.

Yes, for renewals that do not require a fresh eye test. The system uses the eye test on file and processes the renewal end-to-end through RTA. If your last eye test is older than the threshold, you will be redirected to a typing centre or an optician.

Yes. Link the premise number and the app shows the latest consumption, the bill history, and a comparison against neighbours. The Green Bill view shows estimated kWh and per-capita water usage.

Yes for most queries. The transactions ride on UAE Pass login, which requires the registered UAE mobile number to be reachable for the initial bind. Once logged in, queries work over any internet connection. Some payments may require an additional 3D-Secure OTP that depends on the issuing bank.

Skip the hassle

If you're stuck on a Dubai Now transaction, a typing centre can take it from here.

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